A lot of people ask us the same questions, so we have put this page together as a resource for our customers.

I don't have an account, can I still order products? Yes, anyone can order online and pay with their credit card. When you go throught the shopping cart, when it asks for you to logon if you cannot see logon as guest, try to scroll down the page a bit and hopefully you will see the logon as guest button

Is the site safe for ordering online? Yes we use dps payment solutions which is one of the safest and most used payment systems around.

How much will I get charged for shipping? If you are outside of the Auckland area your order is placed on hold where we will find the best means to get your products to you. One of our staff will contact you with the delivery rates before your items are dispatched.

How do I find what I'm looking for? There are 3 ways to search our website. 1. By clicking on the products button and going through the categories one by one. 2. If you linger your mouse over the products button a drop down menu will appear and you can go through and select the category. 3. By placing keywords into the quick search box. A little hint when using the quick search if you are searching for a 5mm Tap for example put in the box M5 Tap you will get better results.

What is my guarantee on products purchased? Products sold via this website all come with a suppliers warranty of 1 year on materials and manufacture for their intended use.